💼 20 Sales Idioms Explained
Hey there! 👋,
Have you ever been in a sales call and heard phrases like “close the deal” or “upsell” and thought, “What does that really mean?”
You’re definitely not alone. 😁
That’s exactly why I’ve created this hub page for Sales Idioms Explained.
It brings together the expressions my students ask about the most.
These Sales Idioms show up constantly in conversations about:
- targets
- customers
- negotiations
- results
Once you understand them, sales discussions become much easier.
You’ll start sounding more confident and professional when talking about performance and strategy.
Each idiom on this page comes with:
- a clear explanation
- a realistic workplace example
- a quiz to help you practice and learn
- a link to a full idiom page
You can use this page:
- as a reference
- to explore the idioms below
- to return to whenever you want to communicate more clearly and confidently in sales-related situations
Happy learning, and I hope to see you in the next lesson.
Teacher Rob 🙋♂️
🙋♂️ Sales Techniques and Persuasion
1. 👉 Sales Pitch (n)
Meaning: A short talk designed to sell a product or service.
Example: The salesperson gave a sales pitch for the new smartphone.
2. 👉 Hard Sell (n)
Meaning: A very forceful way of trying to sell something.
Example: The used car salesman tried a hard sell, but I was not convinced.
3. 👉 High-pressure sales (n)
Meaning: Selling by pushing someone strongly to decide quickly.
Example: The caller used high-pressure sales tactics to sell the service.
4. 👉 Twist Someone’s Arm (v)
Meaning: To strongly persuade someone to do something.
Example: I did not want to buy it, but the salesperson twisted my arm.
5. 👉 Sell Ice to the Eskimos (v)
Meaning: To be extremely good at selling.
Example: She is such a strong seller, she could sell ice to the Eskimos.
📊 Sales Skills and Product Value
6. 👉 Sell Sand to the Arabs (v)
Meaning: To be able to sell anything to anyone.
Example: He is a natural salesperson. He can sell sand to the Arabs.
7. 👉 Throw the Kitchen Sink at Something (v)
Meaning: To try every possible method to succeed.
Example: The company threw the kitchen sink at the launch.
8. 👉 Snake Oil Salesman (n)
Meaning: Someone who sells useless or fake products.
Example: Be careful online. There are many snake oil salesmen.
9. 👉 A Tough Sell (n)
Meaning: Something that is hard to convince people to buy.
Example: Convincing customers to upgrade was a tough sell.
10. 👉 A Lemon (n)
Meaning: A product that does not work properly.
Example: The car looked great, but it turned out to be a lemon.
🙄 Customer Complaints and Poor Service
11. 👉 Give Someone the Runaround (v)
Meaning: To avoid giving a clear answer or solution.
Example: Customer service gave me the runaround for weeks.
12. 👉 Brush Someone Off (v)
Meaning: To ignore someone or not take them seriously.
Example: The staff brushed me off when I complained.
13. 👉 Give Someone the Cold Shoulder (v)
Meaning: To deliberately ignore someone.
Example: The manager gave the customer the cold shoulder.
14. 👉 Put Someone on Hold (v)
Meaning: To make someone wait on the phone.
Example: I was put on hold for over 20 minutes.
15. 👉 A Pain in the Neck (n)
Meaning: Someone or something very annoying.
Example: The client was a pain in the neck, but we stayed polite.
👌 Excellent Customer Service
16. 👉 A Must-have Item (n)
Meaning: A product that many people really want.
Example: The new phone quickly became a must-have item.
17. 👉 Go Above and Beyond (v)
Meaning: To do more than what is expected.
Example: She went above and beyond to help the customer.
18. 👉 Roll Out the Red Carpet (v)
Meaning: To treat someone very well.
Example: The hotel rolled out the red carpet for VIP guests.
19. 👉 Put the Customer First (v)
Meaning: To prioritise customer needs and satisfaction.
Example: Successful companies always put the customer first.
20. 👉 Go the Full Nine Yards (v)
Meaning: To do everything possible.
Example: The team went the full nine yards to fix the problem.
There you go – a practical collection of Sales Idioms you can start recognising and using right away.
You’ll soon notice these idioms in sales calls, team meetings, emails, and performance reviews. Now you’ll understand exactly what they mean and how to use them naturally and confidently.
Which one stood out to you the most? My personal favourite is “sell sand to the arabs” because it shows an amazing salesperson. Let me know your favourite in the comments below. I always enjoy hearing from you.
Want to keep learning? Explore our other idiom guides covering customer service, negotiation, communication, and business strategy.
👉 Visit my A-Z idiom category page to see more.
Happy learning,
Teacher Rob 🙋♂️
Need help learning the idioms?
Check out my 👉 Best Way to Learn Idioms Quickly page.
ℹ️ Other Useful Pages
📚 Learning Resources
👉 Business English Idioms List
👥 Support Spaces
👉 Student Space
👉 Tutor Toolkit
⭐️ Extras
📫 Get a Daily Idiom
We hope you enjoyed our Sales & Customer Service Idioms.
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